Responsible gambling

At SpinVoyage Casino, we understand the importance of responsible gaming practices to ensure that our players enjoy a safe and enjoyable experience on our platform. We are committed to providing a supportive environment that encourages responsible behavior and helps prevent problem gambling.

Recognizing Signs of Problem Gambling

We want you to know that problem gambling can affect anyone, regardless of their age or background. If you or someone you know is experiencing any of the following signs, please seek help:

• Spending more time and money on gaming than intended
• Feeling anxious or irritable when unable to gamble
• Chasing losses in an attempt to recoup funds
• Using credit cards or loans to fund gaming activities
• Lying about gaming habits to others

Our Responsible Gaming Tools

To support you in maintaining a healthy balance between gaming and other aspects of your life, we offer the following responsible gaming tools:

• Deposit Limits: Set limits on the amount of money you can deposit into your account per day or week.
• Loss Limits: Set limits on the amount of money you can lose per day or week.
• Bet Limits: Set limits on the maximum bet size for specific games or overall.
• Cooling-Off Periods: Take a break from gaming by setting a cooling-off period, which can range from 1 day to 6 months.
• Self-Exclusion: Temporarily or permanently exclude yourself from playing on our platform.

Responsible Gaming Resources

If you need additional support or guidance, we recommend the following resources:

• National Problem Gambling Hotline (UK)
• GamCare: A UK-based organization providing advice and support for problem gamblers.
• GAMSTOP Scheme: A UK-based self-exclusion scheme that allows you to block access to online gaming sites.

How to Use Our Responsible Gaming Tools

To access our responsible gaming tools, follow these steps:

1. Log in to your account and navigate to the "Account Settings" page.
2. Select "Responsible Gaming" from the menu.
3. Choose the tool you wish to use (deposit limits, loss limits, bet limits, cooling-off periods, or self-exclusion).
4. Follow the on-screen instructions to set up your chosen responsible gaming tool.

We're Here to Help

At SpinVoyage Casino, we are committed to providing a safe and supportive environment for all our players. If you need assistance with any of our responsible gaming tools or have concerns about problem gambling, please don't hesitate to contact us through our live chat support service.